As a best practice we recommend changing your Filtered By field to All Messages when checking email in D2L, NOT just the folder associated with a course. This will help to ensure that no messages are missed in D2L.

To filter D2L email to view All Messages:

  1. To access D2L email
    • From the My Home page of D2L, select the Email icon from the Mini bar.
      Email icon displayed on the Mini Bar in D2L
    • From within a course, select the Communication menu and then select Email.
      Select the Communication menu and then select Email
  2. Select the Filter By menu and then select All Messages from the menu.

    Select All Messages from the Filter By Menu in D2L Email