The FAQs (Frequently Asked Questions) tool provides an area to list common questions and answers that might be useful to students. FAQs are organized into categories, and all questions and answers must belong to a category.

It is recommended that instructors create categories that group questions and answers by topic, or by similar contexts in which students often have similar questions. For example, some categories instructors might create are General Information, Technical Issues, Assignment Folder Submissions, Research and Citation Style Requirements, and How to Find Grades.