Usage Procedures

Access Procedures

LCC’s Course Management System (CMS) is D2L. All users must have a valid Username to receive access to D2L. All requests for access to D2L must be sent to the eLearning Department via a Service Request to the LCC Help Desk.

StudentsInstructorsAssistants, Tutors, and InterpretersMaster CoursesSemester CoursesIncompletes
  • All access for students in D2L is for non-editing purposes only and students must be enrolled in a specific course (CRN) in Banner to have access to that course.
  • Students have access to their course(s) in D2L beginning at 8:00 am (EST) on the first day their course(s) are scheduled to start in Banner; access to course(s) will end two weeks after the end date listed in Banner unless an Incomplete is submitted and approved by the Instructor of Record in Banner.
  • Instructor(s) and authorized staff will have access to their course site(s) for the upcoming semester within D2L no later than two weeks prior to the start of the new semester and for up to one year after the end date of the course in Banner. Exceptions to this procedure may be necessary due to system requirements.
  • Access to course(s) can be given for mentoring purposes upon the request of the Supervisor or Dean.
  • Supervisors, Deans, and Program/Department Coordinators can request access to courses within their division and/or department during the evaluation semester(s) of the Instructor.
  • Supervisors, Deans, and Program/Department Coordinators can request access to courses within their division and/or department for the investigation of student complaints or appeals.

5Star Service Request Form: Add User to Course

  • Learning Assistants or Tutors being added to course(s) need to have the Learning Commons submit the request.
  • Writing Assistants being added to course(s) need to have the Writing Center submit the request.
  • Sign Language Interpreters being added to course(s) need to have the Primary Instructor submit the request.

5Star Service Request Form: Add User to Course

  • LCC employees may request a Master Course only if they have completed D2L for Instructors Training within D2L.
  • Instructors may request to copy a Master Course into their course with written approval by the Primary Instructor. No approval is necessary for copying Department or Program Master Courses.
  • Deans, Program/Department Coordinators and Instructors can request access for non-editing purposes only to their Department Master Courses. Course Coordinators, Academic Team Leaders and Lead Instructors may be granted editing access to their Department Master Courses upon request from Deans, or Program/Department Coordinators.
  • Instructors who request access to a Personal Master Courses may be granted access with written approval by the Primary Instructor and will be for non-editing purposes only unless specified by the Primary Instructor of the course.
  • LCC employees who request access to Personal Master Courses for the purpose of checking accessibility may be granted with written approval by the Primary Instructor and will be for non-editing purposes only unless specified by the Primary Instructor.

5Star Service Request Form: Add User to Course

If editing rights are requested, the user needs to complete D2L for Instructors training within D2L.
  • Instructors may request to copy a Semester Course into their course with written approval by the Primary Instructor.
  • Deans, Program/Department Coordinators and Instructors can request access for non-editing purposes only to their Semester Courses. Course Coordinators, Academic Team Leaders and Lead Instructors may be granted editing access to their Semester Courses upon request from Deans, or Program/Department Coordinators.
  • Instructors who request access to a Semester Courses may be granted access with written approval by the Primary Instructor and will be for non-editing purposes only unless specified by the Primary Instructor of the course.
  • LCC employees who request access to Semester Courses for the purpose of checking accessibility may be granted access with written approval by the Primary Instructor and will be for non-editing purposes only unless specified by the Primary Instructor.

5Star Service Request Form: Add User to Course

If editing rights are requested, the user needs to complete D2L for Instructors training within D2L.
  • The Instructor of Record in Banner may request an extension for a student to finish an Incomplete in the course (CRN) that the student is registered in.

5Star Service Request Form: Incomplete

Gradebook Procedures

D2L is provided to all faculty to use for the purpose of recording grades electronically. The following criteria must be satisfied by all faculty.

  • The section syllabus must clearly inform students how to access and interpret the grades, scores, and marks posted in the gradebook. Interpretation of scores, grades, or other marks listed in a gradebook requires knowledge of the individual course syllabus, especially during mid-semester.
  • Whenever practicable, results for graded items prior to course completion should be posted electronically within 48 hours after the Instructor has completed the grading process for the items, and final grades for the course should be entered no later than the specified grading day.
  • Results for all graded items in all sections will be electronically accessible to students 24/7 during the semester on a secure site where they are not accessible to other students or the general public.
  • In addition to being accessible to the student and the grading Instructor, the graded items posted in the gradebook must be accessible to designated LCC personnel so that continuity can be maintained if, for any reason, the faculty member is not able to serve as Instructor of the section for the entire duration of the course.

Faculty should work with their direct supervisors to ensure that the above criteria are met. The goal is to provide timely and meaningful feedback to students on their progress. Nothing in this procedure/process is to be interpreted as saying that feedback can only be provided by graded items.

Kaltura Storage Management Procedure

Video assets stored in Kaltura will be deleted if the video has not been accessed/played in four (4) years.

Course Size Limit Procedure

A 700 MB course size limit is administered on all Course Management System (CMS) course sites in order to maintain the highest level of functionality.

As a result of this procedure: Once a course exceeds the limit, the Instructor will be notified and/or assisted by a member of the eLearning staff to develop and execute a plan that fits the needs of the course.

System-Wide Announcements Procedure

System-wide Announcements in the Course Management System (CMS) are to communicate critical academic or system-related information to students and instructors. All requests to post system-wide Announcements will be approved by the Director of the eLearning Department.

System-Wide Groups Procedure

Group Sites in the Course Management System (CMS) are to be used for communicating with and distributing content and information to students and instructors related to academic courses. All requests for the creation of Group Sites will be approved by the Director of the eLearning Department.

LCC employees may be added to a Group Sites as Group Editors only if they have completed the assigned Course Management System (CMS) D2L for Instructors (Instructor Training).

5Star Service Request Form: Group Creation

D2L Integrations Procedure

All new D2L Integrations must be requested via the Help Desk. D2L integrations and timelines must be approved by the Director of the eLearning Department. D2L software integrations must be thoroughly tested by the CMS administrator(s) as well as the requestor before they are integrated into D2L.

5Star Service Request Form: New Publisher Integration