Enabling Email Tracking

NOTE: If a user has their D2L email set to forward to another email account and have set D2L email to be marked read automatically, email tracking will only display the date the message was forwarded.

  1. From the Communication menu, select Email.
  2. Select Settings.
  3. Under Email Settings, select the checkbox for Track activity for messages sent to internal email addresses. Select desired email settings.
  4. Select Save. NOTE: To view the date and time an email was read, select the email in the Sent Folder.